Returns & Exchanges

At Collective Minds Store, we stand by the quality of our gaming peripherals and electronics with a 30-day satisfaction guarantee. If your gear isn't performing to your standards, we offer a streamlined return and exchange process to get you back in the game.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship Your Gear

  Attach the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, your refund or replacement will be processed within 5-7 business days to your original payment method.